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FAQ
Payment Protection Insurance: Frequently Asked Questions
A. Before you buy cover
A00. Are there any eligibility requirements for ASUdirect?
A01. Is cover expensive?
A02. What sort of cover can I get?
A03. What can I protect with ASUdirect?
A04. I have no loan. Can I still apply for cover?
A05. Does it matter what type of work I do?
A06. I only work part time. Can I still apply for ASUdirect?
A07. I have 2 jobs. Can I still apply for cover?
A08. The loan I want to protect is in joint names. Can we both take cover?
A09. The loan I want to protect is in joint names but only one if us wants cover. Is that OK?
A10. Is there any limit to the amount I can cover?
A11. Are there any age restrictions with ASUdirect?
A12. Can I apply for ASUdirect if I work outside the UK?
B. Once you have cover
B00. What will I receive when I apply for ASUdirect?
B01. When will I pay my first premium?
B02. I can't find my Policy Wording or Schedule of Insurance?
B03. What happens if my Direct Debit fails and no premium is collected?
B04. Can I pay my premium by a debit or credit card?
B05. What if I want to change my bank details?
B06. Can I change the level of my cover?
B07. Can I add another person to my cover once it is in force?
B08. Can I cancel my cover at any time?
B09. Can I change from one type of cover to another?
C. Claims related questions
C00. Who do I contact to make a claim?
C01. What evidence do I need to provide if I want to claim?
C02 . Will it cost me anything to make a claim?
C03. Do I still have to pay my premiums when claiming?
C04. Can I claim for accident or sickness if my employer still pays me when I am off sick?
All FAQs
A00. Are there any eligibility requirements for ASUdirect?
A01. Is cover expensive?
A02. What sort of cover can I get?
A03. What can I protect with ASUdirect?
A04. I have no loan. Can I still apply for cover?
A05. Does it matter what type of work I do?
A06. I only work part time. Can I still apply for ASUdirect?
A07. I have 2 jobs. Can I still apply for cover?
A08. The loan I want to protect is in joint names. Can we both take cover?
A09. The loan I want to protect is in joint names but only one if us wants cover. Is that OK?
A10. Is there any limit to the amount I can cover?
A11. Are there any age restrictions with ASUdirect?
A12. Can I apply for ASUdirect if I work outside the UK?
B00. What will I receive when I apply for ASUdirect?
B01. When will I pay my first premium?
B02. I can't find my Policy Wording or Schedule of Insurance?
B03. What happens if my Direct Debit fails and no premium is collected?
B04. Can I pay my premium by a debit or credit card?
B05. What if I want to change my bank details?
B06. Can I change the level of my cover?
B07. Can I add another person to my cover once it is in force?
B08. Can I cancel my cover at any time?
B09. Can I change from one type of cover to another?
C00. Who do I contact to make a claim?
C01. What evidence do I need to provide if I want to claim?
C02 . Will it cost me anything to make a claim?
C03. Do I still have to pay my premiums when claiming?
C04. Can I claim for accident or sickness if my employer still pays me when I am off sick?
We have sub-divided our FAQ to make it easier for you to find the answer to any question you might have.
If you don't find the answer to your question here please
contact us
and we will do all we can to help.
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