Payment Protection Insurance Answers

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C01. What evidence do I need to provide if I want to claim?

Depending on whether your claim is for Accident & Sickness (Disability) or for Unemployment, you will need to produce different documents. You will be sent a claim form either for Accident & Sickness (Disability) or for Unemployment.

YOU WILL ALWAYS NEED THE FOLLOWING FOR ANY TYPE OF CLAIM:

  • Completed Claim Form
  • Recent Bank Statements
  • Recent Pay Slips

FOR ACCIDENT AND SICKNESS CLAIMS YOU WILL ALSO NEED:
  • Medical Certificates to cover any period you are claiming for
  • A completed continuation claim form
    (form provided by the Claims Administrators)
FOR UNEMPLOYMENT CLAIMS YOU WILL NEED
  • Severance Letter/Notice from your former employer
  • Your P45
  • Your Jobseekers Agreement
  • Proof that you are in receipt of Jobseeker's Allowance (or equivalent)
  • Proof that you are actively looking for new work e.g. letters of application
  • A completed continuation claim form (form provided by the Claims Administrators)
FOR CARER CLAIMS YOU WILL NEED
  • Your Carer's Award Notice
  • Your P45
  • Proof that you are in receipt of Carer's Allowance
  • A completed continuation claim form (form provided by the Claims Administrators)
The claims administrators may also ask for other proof depending on your individual circumstances.

Added: 23 August 2006 | Modified: 18 September 2007