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FAQ
Payment Protection Insurance Answers
A. Before you buy cover
A00. Are there any eligibility requirements for ASUdirect?
A01. Is cover expensive?
A02. What sort of cover can I get?
A03. What can I protect with ASUdirect?
A04. I have no loan. Can I still apply for cover?
A05. Does it matter what type of work I do?
A06. I only work part time. Can I still apply for ASUdirect?
A07. I have 2 jobs. Can I still apply for cover?
A08. The loan I want to protect is in joint names. Can we both take cover?
A09. The loan I want to protect is in joint names but only one if us wants cover. Is that OK?
A10. Is there any limit to the amount I can cover?
A11. Are there any age restrictions with ASUdirect?
A12. Can I apply for ASUdirect if I work outside the UK?
B. Once you have cover
B00. What will I receive when I apply for ASUdirect?
B01. When will I pay my first premium?
B02. I can't find my Policy Wording or Schedule of Insurance?
B03. What happens if my Direct Debit fails and no premium is collected?
B04. Can I pay my premium by a debit or credit card?
B05. What if I want to change my bank details?
B06. Can I change the level of my cover?
B07. Can I add another person to my cover once it is in force?
B08. Can I cancel my cover at any time?
B09. Can I change from one type of cover to another?
C. Claims related questions
C00. Who do I contact to make a claim?
C01. What evidence do I need to provide if I want to claim?
C02 . Will it cost me anything to make a claim?
C03. Do I still have to pay my premiums when claiming?
C04. Can I claim for accident or sickness if my employer still pays me when I am off sick?
All FAQs
A00. Are there any eligibility requirements for ASUdirect?
A01. Is cover expensive?
A02. What sort of cover can I get?
A03. What can I protect with ASUdirect?
A04. I have no loan. Can I still apply for cover?
A05. Does it matter what type of work I do?
A06. I only work part time. Can I still apply for ASUdirect?
A07. I have 2 jobs. Can I still apply for cover?
A08. The loan I want to protect is in joint names. Can we both take cover?
A09. The loan I want to protect is in joint names but only one if us wants cover. Is that OK?
A10. Is there any limit to the amount I can cover?
A11. Are there any age restrictions with ASUdirect?
A12. Can I apply for ASUdirect if I work outside the UK?
B00. What will I receive when I apply for ASUdirect?
B01. When will I pay my first premium?
B02. I can't find my Policy Wording or Schedule of Insurance?
B03. What happens if my Direct Debit fails and no premium is collected?
B04. Can I pay my premium by a debit or credit card?
B05. What if I want to change my bank details?
B06. Can I change the level of my cover?
B07. Can I add another person to my cover once it is in force?
B08. Can I cancel my cover at any time?
B09. Can I change from one type of cover to another?
C00. Who do I contact to make a claim?
C01. What evidence do I need to provide if I want to claim?
C02 . Will it cost me anything to make a claim?
C03. Do I still have to pay my premiums when claiming?
C04. Can I claim for accident or sickness if my employer still pays me when I am off sick?
C03. Do I still have to pay my premiums when claiming?
Yes, you are required to maintain your premium while you are claiming.